Frequently Asked Questions (FAQ) - Titan Crafts | our life our rules
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Frequently Asked Questions (FAQ)

How long does it take for a product to be delivered?

Products that are in stock and ordered directly from the online shop have a delivery time of approximately 2 weeks.

Is there a showroom where we can view the products?

Yes, we have a showroom where you can admire many products in person. It is open on weekdays from 8:00 AM to 5:00 PM and on Saturdays from 10:00 AM to 2:00 PM

Why are custom-made products much more expensive than standard products?

The main reason is that custom-made products need to be individually tailored, which requires additional time, labor, and resources. Standard products, on the other hand, are produced in large quantities, often using standard templates and computer-controlled processes. This results in significantly lower production costs. However, the uniqueness and individual nature of custom-made products lead to higher costs, as they are specifically made for the customer and involve a more complex production process.

Which Kamados fit in the outdoor kitchens?

The Big Chef outdoor kitchens are suitable for the most common “Large” Kamados. These include, among others, the TitanCrafts Kamado, Green Egg Large, The Basterd Large, Grill Guru Large, and Auplex Large. Would you like to make sure your Kamado fits? Just send us a message to confirm.
Smaller Kamados are, of course, also possible. In this case, we fit the opening with a steel ring to fill it and finish it neatly.

What are the available payment options?

We offer various payment options:

You can place an order and pay via bank transfer.
You can pay with PayPal.
You can pay with iDeal.
You can pay with a credit card.

How can I reach TitanCrafts?

We can be reached in several ways. You can send us an email at info@titan-crafts.com. We strive to respond within a maximum of 12 hours. The same applies to the chat on the website and via Facebook.
You can also reach us by phone at +31 546745078. Our opening hours are from 9:00 AM to 6:00 PM.

CONTACT

Do you have a question about one of our products? Then fill out the form below and we will contact you as soon as possible!

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