Frequently Asked Questions (FAQ)
Products that are in stock and ordered directly from the online shop have a delivery time of approximately 2 weeks.
Yes, we have a showroom where you can admire many products in person. It is open on weekdays from 8:00 AM to 5:00 PM and on Saturdays from 10:00 AM to 2:00 PM
The main reason is that custom-made products need to be individually tailored, which requires additional time, labor, and resources. Standard products, on the other hand, are produced in large quantities, often using standard templates and computer-controlled processes. This results in significantly lower production costs. However, the uniqueness and individual nature of custom-made products lead to higher costs, as they are specifically made for the customer and involve a more complex production process.
The Big Chef outdoor kitchens are suitable for the most common “Large” Kamados. These include, among others, the TitanCrafts Kamado, Green Egg Large, The Basterd Large, Grill Guru Large, and Auplex Large. Would you like to make sure your Kamado fits? Just send us a message to confirm.
Smaller Kamados are, of course, also possible. In this case, we fit the opening with a steel ring to fill it and finish it neatly.
We offer various payment options:
You can place an order and pay via bank transfer.
You can pay with PayPal.
You can pay with iDeal.
You can pay with a credit card.
We can be reached in several ways. You can send us an email at info@titan-crafts.com. We strive to respond within a maximum of 12 hours. The same applies to the chat on the website and via Facebook.
You can also reach us by phone at +31 546745078. Our opening hours are from 9:00 AM to 6:00 PM.